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10 common traps of outsourcing

 

1. Lack of management commitment

 

2. Minimal knowledge of outsourcing methodologies

 

3. Lack of an outsourcing communications plan

 

4. Failure to recognize outsourcing business risks

 

5. Failure to tap into external sources of knowledge

 

6. Not dedicating the best and brightest internal resources

 

7. Rushing through the initiative

 

8. Not appreciating cultural differences

 

9. Minimizing what it will take to make the vendor productive

 

10. Poor relationship management programs

 

Based on Power, Bonifazi and Desouza (2004) 

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